After January 16, all educational services, including the holding of circles and sections, must be provided exclusively in the state language.

This was reported by the Commissioner for the Protection of the State Language, Taras Kremin.

According to him, on January 16, 2021, Article 30 of the law "On Ensuring the Functioning of the Ukrainian Language as the State", which provides for the final transition of the sphere of service to the state language, enters into force.

Therefore, according to the law, all service providers are obliged to serve consumers and provide information about goods and services in the Ukrainian language.

At the same time, at the request of the client, his personal service can be provided in another language acceptable to both parties.

"It should be remembered that the requirement for service in the state language does not only apply to trade. It is also about educational services (including groups and sections), medical care, provision of social services, etc.," Kremin emphasized.

He also noted that information in price tags, instructions, technical specifications, labeling, tickets, menus, etc. should be provided in Ukrainian. At the same time, information in the state language about goods and services may be duplicated in other languages.

"In case of violation of the right to receive information and services in the Ukrainian language, it is advisable for the consumer, first of all, to contact an employee of the relevant institution with a request to serve him in Ukrainian, to a manager or a senior executive, with a request to correct the situation, to record the violation in the complaint book. Every citizen can also file a complaint in the name of the Commissioner for the protection of the state language, send it in writing or by e-mail to the Commissioner's address. At the same time, it is important to provide the most complete information about the business entity, circumstances and evidence confirming the violation," the language ombudsman said.